Frequently Asked Questions

Yes. Shop225 is the first pizza restaurant in Australia accredited by Coeliac Australia. Our accreditation means there is no risk of cross-contamination, so guests with coeliac disease can dine freely and order with confidence.

Our gluten-free dough is made with dedicated gluten-free flours, not de-glutenised wheat, and prepared in a separate, controlled space to ensure safety and quality. It's one of the reasons Shop225 has become a benchmark for gluten-free pizza in Melbourne and Australia.

Plenty. Most of our pizzas are available vegan, made with house-made vegan cheese, and we're proud to be the first vegan-accredited pizzeria in Australia. Vegan pasta and desserts are on the menu too.

We make all our desserts exclusively in-house, including Tiramisu, Sicilian Cannoli and our Gnocchi Dolci. Save room.

Yes. We cook with halal-friendly ingredients and welcome all communities. Halal guests tell us what matters most is being genuinely welcomed, not just accommodated, and that's exactly how we run our table.

Yes. Dairy-free options are available across the menu, made with plant-based alternatives, so nobody has to skip the good part.

Of course. Vegetarian pizzas, pastas and sides are available at every service, alongside our traditional, gluten-free, vegan and halal-friendly options.

That's the whole point of Shop225. One vegan, one coeliac, one who just loves great pizza- everyone orders from the same kitchen and shares the same table without compromising on taste. We call it food for everyone.

It's our mission: no matter what allergies or dietary requirements you might have, everyone should be able to sit at the same table and enjoy a meal without compromising on taste. It shapes how we cook, how we serve, and how we think about food itself.

For regular dining, just let our team know when you order, and we'll look after you. For functions, catering and classes, please advise us in advance so we can prepare everything safely for your group.

It means real, quality ingredients. Shop225 is the first Slow Food-certified pizzeria in Australia, a commitment to honest food made with respect for tradition and its produce.

Yes, booking ahead is the safe move. A reservation means a guaranteed seat, a personalised welcome, and a table set just for you. Walk-ins are always welcome when space permits, but our dining room is intimate by design and fills quickly on Friday and Saturday evenings.

You can make a reservation through our reservations page, or call us on (03) 9077 4904. If you can't find time online, give us a ring, and we'll do our best.

We hold your table for 10 minutes. Running late? Just call us, and we'll do our best to accommodate you; otherwise, we reserve the right to use the table and seat you at the next one available.

We are open Monday to Thursday from 5.00 pm to 9.30 pm, and Friday to Sunday from 12.00 pm to 9.30 pm.

Shop225 is located at 225 Melville Rd, Pascoe Vale South VIC 3044, in the heart of Melbourne's north.

Parking around Shop225 is easy. Free on-street parking is available on Melville Rd, though the spots directly in front of Shop225 are a clearway Monday to Friday from 4.00 pm to 6.00 pm. Springhall Parade behind us is a great option, just a two-minute walk to the front door. Cumberland Road and the surrounding side streets work too. See our parking guide for the full rundown.

Yes, easily. Shop225 is a short walk from Pascoe Vale Station.

Of course, Shop225 is a family-friendly Osteria. Kid-friendly menu options and high chairs are available on request.

Yes, both. Order pickup or delivery through our online ordering page, or come dine in with us.

Yes. Gift cards are available on our website and make excellent presents for dinner or one of our cooking classes.

Yes. Our catering options can be modified by adding or swapping items, and dietary requirements are easily accommodated as soon as you let us know.

Yes. We bring restaurant-quality Italian food straight to your home or chosen venue, perfect for backyard gatherings, birthday celebrations, private functions, festival stalls and community events.

Our catering includes delicious appetisers, authentic wood-fired pizzas made with handcrafted dough and quality toppings, desserts and sweet treats, custom menu options tailored to your preferences, and gluten-free options accredited by Coeliac Australia.

We have three catering package options. Option 1: unlimited pizzas for 2 hours with 5 toppings. Option 2: fresh homemade gnocchi or short pasta with a choice of Napoli, bolognese or pesto, plus unlimited pizzas. Option 3: Italian antipasto with salami board, focaccias, olives and arancini, plus unlimited pizzas. Every option can be modified, and dietary requirements are easily catered for when advised in advance. Check our catering page for the full information.

We cater for both small and large events. Our catering is scalable, from an intimate gathering to a large celebration, and we'll work with you on the details so every guest is taken care of.

We offer the option to include professional staff, including chefs, waitstaff, and food servers, who ensure everything runs smoothly from setup to cleanup.

Yes. Backyard parties, festivals and weddings are all fair game. We set up everything at your chosen venue so you can focus on the celebration.

To book Shop225 catering, contact us with your event date, location and guest count, and we'll guide you through the process with a tailored quote. We aim to respond within 24 hours.

We run classes in traditional pizza-making, gnocchi mastery, cannoli and Italian dessert-making, fresh pasta techniques, and more Italian favourites. Every class is hands-on and taught by experienced chefs.

No. Our classes are designed for all skill levels, from complete beginners to home cooking enthusiasts.

A class at Shop225 runs between 1.5 and 3 hours, depending on the focus.

Yes, gluten-free, vegan and halal options are available on request. Please advise us ahead of time.

Absolutely. We tailor experiences for groups of any size, from small private sessions to larger corporate events. Perfect for birthdays, team-building, family gatherings, and date nights.

Just bring yourself and an appetite to our cooking class in Shop225. Aprons, equipment and ingredients are all provided. An adult must accompany participants under 18.

Yes. We've teamed up with an accredited training provider to offer the first Australian recognised pizza course, The Art of Pizzaiolo. You'll learn dough science and fermentation, stretching and shaping, wood-fired baking mastery and ingredient selection, with accredited certification available on completion.

Shop225 was awarded 28th Best Pizza in the World and Best Pizza in Australia 2025 by 50 Top Pizza, Best Pasta in Asia Pacific 2026, and #1 Customer Satisfaction in the whole Asia Pacific by 50 Top Pizza in 2025.

Shop225 holds a few firsts we're proud of: the first pizza restaurant in Australia accredited by Coeliac Australia, the first vegan-accredited pizzeria in Australia, the first Slow Food-certified pizzeria in Australia, and the first pizzeria ever to cook at Parliament House.

Yes. Shop225 made history in Canberra as the first pizzeria ever to cook at Parliament House, bringing the very same handcrafted dough and care we serve every night. And the same pizza is waiting for you on our menu.

We've had the honour of being part of the team that catered for world-renowned tenor Andrea Bocelli, an unforgettable experience that reflects our passion for creating outstanding Italian cuisine.

Yes. We were featured on the first episode of SBS's Simply Gluten Free after becoming the first pizza shop accredited by Coeliac Australia, and the Postcards crew on Channel 9 came by to try some of our famous dishes. Check our publications page for full awards and recognition.